Return & Cancellation Policy

RETURNS

Returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition. If plastic wrap is no longer in tact, but the product has not been used, we are able to accept returns on the product. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a refund, make sure these conditions are met:

• Product wasn't used or damaged
• Product must have the receipt or proof of purchase

If the product you have received which turns out to be defective, please notify us as soon as reasonably possible after you become aware of the defect.

RETURN PROCESS

To return an item, please email us at Annascape@TheCorkYogaMat.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place item securely in its original packaging and include your proof of purchase and RMA number, then ship your return to the following address:

Annascape
11900 Jollyville Rd. #203966
Austin, TX 78759
United States

Please note: You are responsible for all return shipping charges. We strongly recommend that you use a trackable method to ship your return.

REFUNDS

After receiving your return and inspecting the condition of your item to ensure it meets eligible return requirements we will process your return minus the cost of the original shipping to the Original Payment Method you’ve used during the purchase. Please allow fourteen (14) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

PLEASE NOTE

  • Sale items are FINAL SALE and cannot be returned.

  • Returns or exchanges damaged during return shipment will not be accepted.

CANCELLATION

Orders may be cancelled any time before the shipping process has started. Once the shipping process has started, orders cannot be canceled. The Customer may return eligible items once they have been received. To cancel an order please contact us at Annascape@TheCorkYogaMat.com

QUESTIONS

If you have any questions concerning our return policy, please contact us at Annascape@TheCorkYogaMat.com.

Last Updated: 02/13/2023